T elecommunications operations is an intricate environment, requiring several components to work seamlessly integrated. However well designed and operated all components are, its complexity poses challenges for operators as some of the components involved are beyond the control of your team.
Thus detecting and addressing problems, often some situations requires the coordinated work and analysis of several factors at the same time, which involves players outside of your organization. At other times, the complexity its own internal operations can lead to different ways of implementing operations.
SIPPulse can help our customers at these events , which are beyond SIPPulse technical support, through our per call services, or under our Assisted Operations services, where your company can opt to have 10, 20 or 30 monthly hours for functional support. These services also includes periodic assessment of the operational state of your SIPPulse system. Support is available on business hours only
Get in touch with us and ask for your Assisted Operations Services