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SipPulse

About SipPulse

Building telecom software since 2002

Since 2002, from Florianópolis, SipPulse has built the software operators and contact centers use to complete, rate, and protect calls. Today more than 200 operators run it in production.

How we work

Software, not minutes

We build and license the platform. We don't sell SIP trunks, minutes, or resale, so we never compete with the operators running on it.

Built for Brazilian regulation

DETRAF, DETRAT, number portability, Despacho 262, and Res. 768/2024 are part of the product, not a custom project.

Open foundation

SoftSwitch runs on OpenSIPS, an open standard the market knows and your team can understand.

Built not to stop

Up to 7 days of operation without a database, on-premise or in the cloud. Availability is an architecture decision.

Our Journey

2002

Founded

Telecom software development begins in Florianópolis, SC.

2005

First SoftSwitch

First version of the SipPulse SoftSwitch ships, serving regional operators.

2010

National expansion

Customer base grows to operators across Brazil.

2014

Contact Center suite

Contact center suite launches: IVR, Classifier, and Analytics.

2018

SBC and BSS

Session Border Controller and Business Support System join the portfolio.

2020

Cloud and APIs

Move to a cloud-native architecture and release of REST APIs.

2023

SipPulse AI

SipPulse AI launches, with automatic call classification and sentiment analysis.

2024

STIR/SHAKEN

STIR/SHAKEN implementation and expansion into international markets.

Florianópolis, SC

Our headquarters is in Florianópolis, Santa Catarina, one of Brazil's main technology hubs.