IVR (NIVA)
The NIVA IVR is a virtual assistant with end-to-end AI. With block-based architecture and visual no-code interface, it delivers over 60% reduction in human interaction. Features neural TTS, Brazilian Portuguese speech recognition, Zapier/N8N/SMS/WhatsApp integration and handover via REFER/REDIRECT.
Target Markets
Key Benefits
Assistente virtual com IA de ponta a ponta
Arquitetura baseada em blocos
Programação visual sem codificação (Low Code/No Code)
TTS neural
Reconhecimento de fala PT-BR
Cache de TTS
Balanceamento de carga
APIs abertas
Handover por REFER/REDIRECT
Integração Zapier/N8N/SMS/WhatsApp
SIP UDP/TCP/TLS
TDM via gateway
Technical Specifications
NIVA - Assistente Virtual Inteligente
60%+ na interação humana
SIP (UDP/TCP/TLS), TDM via gateway
Neural com cache
Reconhecimento de fala PT-BR
Zapier, N8N, SMS, WhatsApp, APIs abertas
Licensing Models
On-Premise
Licença por porta simultânea.
Cloud
Assinatura por porta/mês.
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