Introduction In the Brazilian telecommunications regulatory landscape, the Switched Fixed Telephone Service (STFC) represents one of the fundamental pillars of the country's communication infrastructure. For companies
Introduction to Stir & Shaken Stir Shaken is a set of protocols that aims to authenticate the identity of the originator of a call, ensuring that
Ever wish programming a voice agent was as easy as ordering your favorite coffee? Meet NIVA—Neural Intelligent Virtual Assistant. Here’s how
STIR/SHAKEN is a revolutionary technology designed to combat caller ID spoofing, a common trick used by scammers. Simply put, STIR (Secure Telephone
Softswitch definition A softswitch is a type of telephone switch in telecommunications networks that operates on a software basis, rather than using
Transform your Customer Service by Implementing an IVR In a world where efficiency in customer service has become more important than ever,
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