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NIVA
Virtual Assistants

Speak Easy with NIVA: The Future of Customer Service is Calling

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Stir and Shaken
Security

What is Stir and Shaken?

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Softswitch
VoIP Platform

What is a softswitch and what is it for?

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Audible Response Unit

What are the benefits of implementing an URA?

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Legislation

New DETRAF tariffs are in effect from 2/24

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ATI - Automatic Telco Identification

ATI EF – incoming call forwarded to the correct extension

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