
Stir & Shaken Setup Guide
Introduction to Stir & Shaken Stir Shaken is a set of protocols that aims to authenticate the identity of the originator of a call, ensuring that

Speak Easy with NIVA: The Future of Customer Service is Calling
Ever wish programming a voice agent was as easy as ordering your favorite coffee? Meet NIVA—Neural Intelligent Virtual Assistant. Here’s how

What is Stir and Shaken?
STIR/SHAKEN is a revolutionary technology designed to combat caller ID spoofing, a common trick used by scammers. Simply put, STIR (Secure Telephone

What is a softswitch and what is it for?
Softswitch definition A softswitch is a type of telephone switch in telecommunications networks that operates on a software basis, rather than using

What are the benefits of implementing an URA?
Transform your Customer Service by Implementing an IVR In a world where efficiency in customer service has become more important than ever,

New DETRAF tariffs are in effect from 2/24
New DETRAF tariffs can be downloaded from: http://leads.sippulse.com/tarifas-detraf-2016 Anatel defined the DETRAF tariffs in Acts 6210 and 6211. These tariffs are published