SoftSwitch

Launched more than ten years ago, SipPulse SoftSwitch is a family of high-performance and robust products, aimed at the telephone operator market with STFC grant, for wholesale operators that need a large volume of calls and resilience and for Contact Centers that need to add routing, pricing, recording and analytics capabilities to their operations.

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SoftSwitch no contexto de Contact Centers

Target Markets

The SipPulse softswitch targets the markets below and custom products have been created for each segment. Segments have different forms of licensing and unique features.

Wholesale telephone operators, PCRT-SCM product

Telephone operators with STFC grant, PCRT-STFC product

Contact Center companies, PCRT-CRT product

Ways to apply the softswitch

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Understand the benefits of this solution:

  • Local or geographic redundancy
  • Easily scalable by adding new servers
  • High call and billing performance, up to 1000 CAPS (call attempts per second)
  • Resilience, in-memory operation allows it to survive even database crashes for up to 7 days
  • Open architecture with available APIs
  • 24/7 Support
  • Unlimited balanced recording capability
  • Simplified configuration through intelligent routing with portability and area matrix
  • Simplified DETRAF configuration through ABR Annex 5 load
  • Full control of gateways and transfers for maximum efficiency
  • Real-time operation dashboard with activation and deactivation control of gateways and clients
  • Fraud security through advanced detection, quotas and limits

SoftSwitch screenshots

SipPulse's SoftSwitch is currently installed in more than 200 operators and Contact Centers
SoftSwitch
Screenshot SoftSwitch
Screenshot de Softswitch
Screenshot SoftSwitch
Screenshot do SoftSwitch

Important SoftSwitch Features

Operation in SIP Proxy and B2BUA Mode

UDP, TCP, TLS, WSS protocols

Topology Hiding

Authentication by IP, Password, IP+TechPrefix, IP+ANI, IP+CLI

Protection against SQL Injection, Anti-Fraud

Serial, balanced, cost and quality routing

STFC automatic routing / Portability

Offline operation without database

Anatel / Aneel reports

Support for collect calls

Prepaid and postpaid pricing

Detraf Generation

Real Time Monitoring

Protection against SQL Injection, Anti-Fraud

Serial, balanced, cost and quality routing

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depositions

Who trusts us

Unifique offers, in addition to internet link and data center services, digital fixed telephony. It is essential to have a reliable system backstage, so that we can replicate information compliance to our end client. Another highlight, which is of great value to us, refers to the prompt service when requested. Unifique's essence is the immediate resolution of situations, and SIPPulse guarantees us this support effectively
Fabiano Busnardo CEO
Unifique proporcional
GOSAT AVGO Tech is a consolidated company in the telephone market not only for providing a quality service, but mainly for bringing innovative and uncomplicated solutions to the Telecom market. SipPulse is an essential partner due to the stability and reliability of the platform, assertive billing and qualified service so that we can continue to grow together and innovate." MICHEL WEINBERG – General Manager
Michael WeinbergGeneral manager
Gosat
softswitch

Ordering information

Model

On-Premise – With hardware installed in your Datacenter

Cloud – Hosted in a TIER3 AWS, AZURE or ORACLE datacenter

Type

SSW-STFC – STFC Operators – License per user and DID

SSW-CRT – SCM Operators – Simultaneous call license

SSW – CC – Contact Center License per simultaneous call

Model

Monthly signature

Indefinite license

Learn more about our SoftSwitch solution

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