(48) 3332-8540

Reference in systems for call center

SipPulse has a complete line of Call Center systems. For active Call Centers we have a call classifier and predictive dialer. On the receptive side we have a complete system with IVR, ACD, agent control and management. Finally, in the management area, we have SoftSwitch capable of routing, recording and pricing thousands of calls per second.

âncora para sistemas para call center

We help reduce telephone costs

We optimize productivity

We make management easier

Call Center systems infrastructure


We work with the entire scope of OSS (operational support systems) and the billing part of BSS (commercial support systems) in fixed telephony.

Understand the benefits of Call Center systems

Learn more about our Softswitch PCRT platform

Call Center Systems (SBC)

ITX (interconnect | SIP-I)

Technology that allows connection between different operator networks. Uses the SIP-I language. Dramatically reduces interconnection costs

Termination (SIP)

The termination performs the same function as the interconnection, but it can identify whether the call was answered by a mailbox - and if this is the case, it hangs up, without returning it to the PA (answering position).
Uses the SIP language.

Special services

Products that allow public calling with a conversion gateway. They make it possible to join a Zoom or Teams call, for example, via the public telephone network. Allows you to adjust the caller ID to the operation.

What are the advantages of hiring SIPPulse gateways?

Discover our SBCs and check out the best option for your company

Inbound call center system

It has a cognitive automatic response unit with AI, Automatic call distribution, Service Queue, Agent Control. Supports WebRTC for distributed Call Centers.

Discover some benefits of our CIRRUS Virtual PBX, suitable for contact centers:

Want to know more about our UBC platform?

Telephony APIs

More than 100 APIs available for integration with ERP and CRM systems.

Interested in more information about integrations?